Wednesday, January 21, 2009

Back to the basics

Bad economy? Sales down? Then maybe its time to go back to the basics.

That is exactly what we have decided to do here at Bennington Properties. We have reduced our staff so that our management team can get back to doing what made us successful in the first place - selling. Gene, Penny, and Robert Bennington are back on the phones, making reservation, and connecting with the public. During these hard times it's important that business owners really ramp up the service they provide their customers. What better way to do that then to serve them yourself. That face to face (or ear to ear) contact is so important when every sale counts. Bad economy or not, the energy in our office right now is awesome. We are excited and energetic and our customers can feel that when they call - and its translating into more sales. How cool is that.

Our energy is so contagious that our competitors have been calling our staff to find out what our secrets are. No secrets here - just hard work and having a lot of fun doing it.










We can't forget to mention that Deb Nikita (Owner Relations Manager) and Rick O'Bill (Sales Manager) are focusing much of their time to sales as well. Deb comes from a very successful real estate sales career in New Mexico and Rick has been doing phone sales for over 15 years. These two are power players when it comes to selling Sunriver and Bennington Properties over the phone. We are lucky to have them as well as Chatta Tsuchiguchi (who has booked 93% of all calls that she has answered this month - WOW that is unheard of) and Jennifer Stites (who gets more praise from our guests than any other employee). Great job everyone!!!!