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Earlier this month we launched a Property Review section on our website through a company called "Flipkey." Five days after a guest stays in your property, they will receive a personalized email from our server asking them to review your property on a scale of 1 to 5 stars and to leave comments about their stay. These ratings are then posted on our website by Flipkey. If your property gets a review of 2 stars or less, Flipkey will send us an automatic email notifying us of the poor score. We do not have the option to remove or change a review, but we can put comments directly underneath the review explaining or contesting the comments left by the guest.
This is an exciting new part of our website that we have been dreaming of doing for several years now. As most of you know, uncensored customer reviews have become an important part of online business. Websites like Amazon.com, Hotels.com, and others have been using reviews for years to help customers select the right product or service for their needs. In just 24 hours after we launched this website we had over 350 reviews, an incredible response, demonstrating the importance this feature is to the vacationing public.
The link to access your reviews is located on the calendar page for your property. Please check your reviews often. If you would like us to post any comments in regards to a particular review you have received, please email Robert Bennington at robert@benningtonproperties.com.
- Robert W. Bennington
This is an exciting new part of our website that we have been dreaming of doing for several years now. As most of you know, uncensored customer reviews have become an important part of online business. Websites like Amazon.com, Hotels.com, and others have been using reviews for years to help customers select the right product or service for their needs. In just 24 hours after we launched this website we had over 350 reviews, an incredible response, demonstrating the importance this feature is to the vacationing public.
The link to access your reviews is located on the calendar page for your property. Please check your reviews often. If you would like us to post any comments in regards to a particular review you have received, please email Robert Bennington at robert@benningtonproperties.com.
- Robert W. Bennington
